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Our GPs provide a range of services by appointment and will be able to assess your immediate needs as well as refer you into a specialist service. If the surgery is closed, there are other NHS services available as an alternative to A&E.  

Using the right health service for your needs can prevent you waiting around in A&E, ensure you receive the appropriate treatment more quickly and free up local A&E staff to help those patients with the most serious conditions.

Health Help Now Web App
Whether you have sprained your ankle, have a baby with a high temperature or a child who is being sick, the app can guide you to the service that will help you best. The app is free to use and available online at www.healthhelpnow-nhs.net. It lists common symptoms and helps you to find the best place for treatment in East Surrey. If you need treatment for a minor injury on a Sunday, to find a pharmacy late at night, or are not sure where to go for care, Health Help Now can help.

Self-care
Self-care is the best choice to treat very minor illnesses and injuries. Coughs and colds, diarrhea, headache, hangover and minor illnesses can often be treated at home, simply by combining a well-stocked medicine cabinet with plenty of rest.

Pharmacies
Pharmacists can provide advice and treatment for common conditions as well as dispensing prescriptions. A number of local pharmacies in East Surrey offer advice and medicines for a range of conditions, without appointments. You can find details of your nearest pharmacy at www.nhs.uk

Urgent Care Centre and Minor Injury Units
For minor illness or injury (cuts, sprains or rashes) and if it can't wait until your GP surgery is open, there are other options to A&E. You can visit a minor injuries unit or urgent care centre.

Urgent care centres (UCCs) and Urgent Treatment Centres (UTC):

Crawley Urgent Treatment Centre

Crawley Hospital, West Green Drive, Crawley, West Sussex, RH11 7DH

Tel: 01293 600300 ext 4141 or 4142

Open:

24 hours, seven days a week

Treats:

All ages

Services:

Most injuries or illnesses that are urgent but not life threatening, including:

·         sprains and strains

·         broken bones

·         minor burns and scalds

·         minor head and eye injuries

·         bites and stings.

 

Croydon  Urgent Care Centre

Croydon Urgent Care Centre, 530 London Road, Croydon CR7 7YE

Tel: 020 8401 3013

Open:

24 hours, seven days a week

Treats:

All ages

Services:

Most injuries or illnesses that are urgent but not life threatening.

               

               

Minor injuries units (MIUs):

Caterham Dene MIU

Church Road, Caterham, Surrey CR3 5RA

Tel: 01883 837500

Open:

9am to 8pm, seven days a week

Treats:

Adults only - 18 and over

Services:

·         Cuts and grazes

·         Sprains and strains

·         Broken bones (fractures)

·         Bites and stings

·         Infected wounds

·         Eye problems, such as infections or scratches

·         Sports injuries

·         Minor burns and scalds

Notes

There is a Minor Injury Unit X-ray facility at Caterham Dene Hospital, Monday to Friday from 9.00 to 17.00 and from 10.00 to 17.00 Saturday, Sunday and bank holidays.

 

Purley War Memorial Hospital MIU

856 Brighton Road, Purley, Surrey, CR8 2YL

Tel: 020 8401 3000 (main switchboard)

Open:

2pm to 8pm, seven days a week

Treats:

All ages

Services:

·         Cuts, grazes and wounds

·         Minor burns and scalds

·         Sprains and strains

·         Minor head injuries

·         Minor eye injuries and removing some foreign bodies

 

Horsham Hospital MIU

Hurst Road, Horsham, West Sussex, RH12 2DR

Tel: 01403 227000 ext 7202

Open:

9am and 5pm, Monday to Friday excluding bank holidays

Treats:

All ages

Services:

·         Acute limb injuries including fractures, wounds, sprains and strains (excluding potential hip or thigh fractures).

·         Minor head injuries including wounds to head and face (excluding children under 1 year and those with associated neck injury, loss of consciousness or any vomiting).

·         Wounds caused by trauma.

·         Foreign bodies in eyes, ear or nose.

·         Rib injuries.

·         Minor back injuries (excluding chronic conditions or major trauma).

·         Insect and animal bites and stings.

·         Burns and scalds.

·         X-ray

 

Queen Victoria Hospital MIU

Holtye Road, East Grinstead, West Sussex RH19 3DZE

Tel: 01342 414000 (main switchboard)

Open:

8am to 7.30pm, seven days a week

Treats:

Adults and children over one year old

Services:

·         Minor head injuries with no loss of consciousness

·         Minor burns and scalds

·         Limb injuries

·         Simple eye infections i.e. conjunctivitis plus foreign bodies/abrasions

·         Cuts and grazes

·         Bites and stings

·         Ear and throat infections

·         Skin infections

·         X-ray is available for MIU patients (adults and children over four years) if required:

o   Monday-Friday 9am to 5pm

o   Saturday 9am to1pm

o   Sunday/bank holidays 10am to 1pm

 

 

Edenbridge District and War Memorial Hospital MIU

Mill Hill, Edenbridge, Kent, TN8 5DA

Tel: 01732 862137

Open:

8.30am to 6.30pm, seven days a week

Treats:

Adults and children over one year old

Services:

·         Range of minor injuries

·         X-ray available for minor fractures Monday to Friday 9am to 2.30pm.

·         Minor ailments:

o   Coughs and colds

o   Ear nose and throat infections

o   Urinary tract infections

 

Sevenoaks Hospital MIU

Hospital Road, Sevenoaks, Kent, TN13 3PG

Tel: 01732 470200

Open:

8am to 8pm, seven days a week

Treats:

All ages

Services:

·         Minor illness and injury

·         X-ray (available Monday to Friday, 8.45am to 5pm)

 

Parkway Health Centre MIU

Parkway Health Centre, Parkway, New Addington, Croydon, CR0 0JA

Tel: 020 8401 3000 (main switchboard)

Open:

2pm to 8pm, seven days a week

Treats:

All ages

Services:

·         Cuts, grazes and wounds

·         Minor burns and scalds

·         Sprains and strains

·         Minor head injuries

·         Minor eye injuries

·         Removing some foreign bodies.

 

Walk-in centres

Edridge Road Walk-in Centre

2 Edridge Road, Croydon, CR9 1PJ

Tel: 020 3040 0800

Open:

8am to 8pm, seven days a week

Treats:

All ages

Services:

·         Minor illness and injury

 


Safe haven

If you’re experiencing a mental health crisis or know someone who is and you need support,

Safe Haven is for you. Mental health professionals are available to talk, listen and help you

through.

 

Drop in to Wingfield Resource Centre, St Annes Drive, Off Noke Drive, Redhill RH1 1AU from

6-11pm every day, including weekends and bank holidays.

 

Visit www.sabp.nhs.uk/savehaven for more information.

 

NHS 111

When it's less urgent than 999, call NHS 111.
NHS 111 is the free telephone service for people in East Surrey to call for medical help fast when it is not a life-threatening situation. NHS 111 is there to help people get the right help, at the right time, especially at weekends and out of hours. The service is available 24 hours a day, 365 days a year.

Calls are handled by team of trained advisers and experienced nurses and doctors who will assess and direct to local services that can best help. Remember 999 is for serious and life-threatening emergencies only.

 



Birchwood Medical practice

The practice history dates back to the beginning of the 20th century when one of the former senior partners followed a family tradition of doctoring in Horley. As the growth of Horley led to an increased list of patients, so too did the number of doctors.

We transferred into the Kings Road surgery in 1976 and in May 2005, after many years of planning, moved into the current premises known as Birchwood Medical practice.

Since 2009, Dr Elango Vijaykumar is the senior partner of the practice.

Birchwood Medical practice is one of the 18 practices in the East Surrey Clinical Commissioning Group (CCG). http://www.eastsurreyccg.nhs.uk/

   

Our Vision

To be recognised as a Centre of Excellence that provides the highest quality of NHS care, which is equitable, family orientated and evidence based.

 

Our Mission

We will consistently strive to provide comprehensive health care that fully reflects and addresses the needs of the community we serve.  Key to this will be evidence based patient centred care.  Respect and courtesy towards our patients and their carers will be a hallmark of our efforts.  We will at all times respond adequately and appropriately to the needs of our patients, within the scope of The NHS.  We will continue to provide the highest standards in teaching and training to future generations of health care professionals.

 

                  Our NHS - Our Future



Feedback about Birchwood

We at Birchwood Medical Practice value your feedback.

  • We get told when things go wrong - we would like to hear when things go wrong and when we get it right for you
  • We use your feedback for staff training
  • Your positive feedback is a way to to thank the staff who attended to your needs

Please visit NHS Choices or 'I want great care'.

We are really grateful for your support and thank you for your feedback.

 

 

(Site updated 18/05/2016)
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