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Missed Appointments

clockcalendarDue to the number of patients who fail to attend their appointments, other patients have not been able to see their doctor of choice when they wanted to. In an attempt to try and resolve this, the practice has developed the following policy:

If you fail to attend an appointment without informing us, we may write to you asking if there was a specific reason why you did not attend or let us know that you couldn’t come.  If you repeatedly fail to attend for appointments, you may be removed from the practice list and asked to find an alternative General Practitioner.

In December 2018 there were a total of 190 missed doctors, nurses and phlebotomy appointments.

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